How do we change our contact and trustee details?

You can update the contact and trustee details we hold for your charity through our online services. To access the online services you must have the charity’s unique password.

Once ordered, we will send the new password to you:

  • by email if we have an email address to use for the charity
  • by post (to the charity contact address) if we do not an email address

Some of the information appears on your entry on the register of charities, so it’s important any changes are recorded and such as contact name and address, email and website addresses and trustee names.

You can also change other aspects of your charity, including financial year end, where your charity operates, your charity’s activities and bank or building society account details.

Personal details of the trustees, such as address or date of birth, will not be shown on our website.

Any change to trustee’s details will be subject to a validation process.

Keeping charity details up to date By law, you have to tell us about changes to your charity’s contact and other details.

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